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Terms & Conditions

Terms & Conditions

Welcome to Westwood Sawmills. By purchasing products from us or using our services, you agree to the following terms and conditions. Please read them carefully before placing an order.

Products

  • All firewood and kindling products are subject to availability
  • Product images are for illustration purposes only
  • Sizes, weights, and quantities may vary slightly due to the natural nature of timber products

Orders & Payment

  • Orders are confirmed once payment has been received or agreed upon
  • Prices may change without prior notice
  • We reserve the right to refuse or cancel orders where necessary

Delivery

  • Free delivery applies within 15 miles of EX6 7RX unless otherwise stated
  • Delivery times are estimates and may vary due to weather, traffic, or demand
  • Please ensure there is safe access for deliveries

Returns & Refunds

  • Please inspect your order upon delivery
  • If there is an issue with your order, contact us promptly
  • Refunds or replacements will be reviewed on a case-by-case basis

Storage & Use

  • Customers are responsible for storing firewood in a dry and ventilated area
  • Westwood Sawmills is not responsible for issues caused by improper storage after delivery

Liability

  • We aim to provide accurate product information and reliable service
  • Westwood Sawmills shall not be liable for indirect or consequential losses related to product use or delivery delays

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

📧 Email: westwoodsawmills@gmail.com

📞 Call/Text: 07545 340261